Privacy Policy
Last updated: 30 October 2026
This policy explains how PropertyFlow handles personal data collected through propertyflow.video and in our emails and messages, in line with the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”).
1. Who is responsible for your data
Vamanu Angelo Cristian, trading as PropertyFlow
Via dei Colli 5, 40050 Monterenzio (BO), Italy
Email: propertyflow.video@gmail.com
We have not appointed a Data Protection Officer, as we are not required to. For any privacy question, write to the email above.
2. What data we collect
- Free clip form: your name, property name, website or Instagram, email address and, if you fill it in, the space you would like to see in motion. If you clicked “Start with a free clip” on a pricing plan, we also receive which plan you were looking at.
- Messages: what you write to us by email, WhatsApp or social media, and our replies.
- Project data: the links and photos you point us to or send us, your approvals and revision requests, and the details we need to invoice you. Card payments are handled by PayPal: we never see your full card details.
- First contact with properties: to introduce our service, we may use business contact details that a property publishes itself, for example on its website or Instagram profile (business name, generic or role email address, the owner’s or manager’s name when it is published for that purpose).
- Technical data: when you visit the site, our hosting provider processes your IP address, browser type and the pages requested, so the site can be delivered and protected from abuse.
We do not use cookies, advertising pixels or tracking across websites, and we never buy or sell personal data. We count visits with a cookieless statistics service (see section 5): it gives us totals, such as how many people visited a page or sent the form, and is not used to identify you.
3. Why we use it and on what legal basis
| Purpose | Legal basis |
|---|---|
| Replying to your request, making and sending your free clip, and following up on it | Steps taken at your request before a contract (Art. 6(1)(b) GDPR) |
| Producing, delivering and invoicing films, and managing our working relationship | Performance of a contract (Art. 6(1)(b)) |
| Keeping accounting and tax records | Legal obligation (Art. 6(1)(c)) |
| A first contact with properties, and a small number of follow-ups, using published business contact details | Our legitimate interest in presenting our service to businesses (Art. 6(1)(f)). You can object at any time and we stop. |
| Showing your film in our portfolio or on our social channels | Your consent (Art. 6(1)(a)), which you can withdraw at any time |
| Delivering the website and keeping it secure | Our legitimate interest (Art. 6(1)(f)) |
| Counting visits and clicks in aggregate, without cookies, to improve the website | Our legitimate interest (Art. 6(1)(f)) |
4. How long we keep it
- Requests and conversations that do not lead to an order: up to 24 months from our last contact, then deleted.
- Client data: for as long as we work together, then for as long as Italian tax and accounting rules require (generally 10 years for accounting records).
- If you ask us not to contact you again, we keep only your email address on a “do not contact” list, so that we can respect your request.
- Technical logs: kept by our hosting provider for a limited time, under its own policy.
5. Who else processes it
We use a few trusted providers. They only process data to provide their service to us:
- Netlify, Inc. (United States): website hosting and handling of the free clip form.
- Google LLC (Gmail): our email.
- Umami Software, Inc. (Umami Cloud, United States): cookieless visit statistics. It records pages viewed, clicks on buttons such as WhatsApp or the form, and general information like country and device type, without cookies and without building a profile of you.
- WhatsApp (Meta Platforms Ireland Ltd): if you choose to write to us on WhatsApp, your messages are handled under WhatsApp’s own privacy policy.
- PayPal (Europe) S.à r.l. et Cie, S.C.A.: payments by PayPal or card. PayPal acts as an independent controller under its own privacy statement.
- AI video and editing tools (for example MiniMax Hailuo): we upload only the property images needed to create your film, never your contact details.
Some of these providers are based outside the European Economic Area. Where that happens, transfers rely on an adequacy decision of the European Commission (such as the EU-U.S. Data Privacy Framework, for certified companies) or on the European Commission’s Standard Contractual Clauses.
6. Your rights
You can ask us at any time to:
- access your data and receive a copy of it;
- correct it, or delete it;
- restrict how we use it, or receive it in a portable format;
- stop using it: you can object at any time to being contacted about our service;
- withdraw a consent you gave, without affecting what was done before.
Write to propertyflow.video@gmail.com. We reply within one month. You also have the right to lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali, or with the authority of the country where you live or work.
7. Do you have to give us your data?
No. But without the fields marked as required in the form (name, property, website or Instagram, email) we cannot make and send your free clip.
8. Automated decisions
We do not take decisions about you by automated means, and we do not profile you.
9. Changes
If this policy changes, we will publish the new version here with a new date.