Terms of Service

Last updated: 30 October 2026

These terms apply to the films PropertyFlow makes for properties. By approving a shot list you accept them. If anything is unclear, write to propertyflow.video@gmail.com before you approve.

1. Who we are

PropertyFlow is run by Vamanu Angelo Cristian, Via dei Colli 5, 40050 Monterenzio (BO), Italy, propertyflow.video@gmail.com (“we”). Our services are for businesses, such as hotels, lodges, camps and rental hosts (“you”).

2. What we do

We turn photos of your property into short films, using AI-assisted video tools and standard editing software, in line with our AI & Content Policy.

3. The free clip

The 10-second clip is free and comes with no obligation. You may keep it and use it on your own channels.

4. How an order is made

We send you a short shot list (which spaces, in which order, with what movement) together with the plan and price. Your written approval of the shot list, by email or message, confirms the order.

5. Your photos and material

You confirm that you own the photos, logos, music and other material you send us or point us to, or that you have permission to use them for this purpose. We use them only to make your films.

6. Delivery

• Free clip: usually within 24–48 hours.
• Single films, from your approval of the shot list: usually within 24–48 hours for 25 seconds, within 4 working days for 50 seconds and within 5 working days for 75 seconds or longer.
• Monthly plans: each film within 5 working days of the approval of its shot list.
• Revisions: within 2 working days of receiving your list of changes.

Delivery times are estimates and depend on receiving your feedback and material on time.

7. Revisions

Single films include one round of revisions; films in a monthly plan include two rounds each. A round is one list of changes, sent together, within the approved shot list. New spaces, new shots or a different concept are a new request, and we quote them first.

8. Preview and approval

Before payment, we send you a preview of the finished film, which may be watermarked or in lower resolution. Previews may not be published. If we hear nothing within 14 days of sending a preview, we will check in with you; if there is still no reply 7 days after that, the film is considered approved.

9. Prices and payment

• Prices are those shown on our website, or in our written quote, when you approve the shot list. They are in US dollars; in Europe we invoice the same figures in euros. Taxes are added where they apply.
• We send the invoice once you approve the final version. Payment is due within 7 days, by PayPal or card.
• We send the full-quality files as soon as the invoice is paid.
• Launch offer: properties that confirm their first order by 31 January 2027 receive 25% off their first single film (25 s $145, 50 s $245, 75 s $335) or 50% off the first month of a monthly plan. In return, we may show that film in our portfolio with the property’s name. One offer per property; it cannot be combined with other discounts or quotes.

10. Monthly plans

• You choose the number of 25-second films per month and a minimum term of 3, 6 or 12 months. Two films of the same month can be combined into one 50-second film.
• The first invoice is sent only after you approve your first film. After that, the plan is billed at the start of each month.
• Each month we plan the films with you. Films not used in a month do not carry over, unless we agree otherwise in writing.
• After the minimum term, the plan continues month to month. You can stop it by email at any time before the next month starts. Stopping during the minimum term does not cancel the payments for the remaining months of that term.

11. Music

Each film is delivered without music. If you ask for a specific song in the edit, you confirm that you have the right to use it on the channels where you publish the film. If a platform flags the music, use the film without music.

12. Rights of use

• Once the invoice is paid in full, you may use the film worldwide, on any channel, including paid advertising, with no time limit, and you may cut or adapt it.
• The rights in your own photos remain with you or with their photographer.
• We show your film in our portfolio or on our social channels only with your permission.

13. Liability

We do our work with care and deliver what was agreed in the approved shot list. To the extent permitted by law, our total liability for a film is limited to the amount paid for that film. This does not limit liability for wilful misconduct or gross negligence. We are not responsible for decisions taken by third-party platforms (for example the removal or limitation of content).

14. Changes and applicable law

We may update these terms; the version in force when you approve a shot list applies to that order. These terms are governed by Italian law. The courts of Bologna, Italy, have jurisdiction, unless mandatory rules provide otherwise.